Schlage Lock Not Working After Battery Change - Troubleshooting Tips And Advice

If you recently replaced the batteries in your Schlage lock but it's not working properly, there are several steps you can take to troubleshoot the issue.


To begin the process, remove the batteries and inspect the battery terminals for signs of corrosion or loose connections. 

Possible causes of lock failure include the use of old or incorrect batteries, a faulty battery compartment cover, or improper battery placement. 

It is important to use the correct type of batteries and to insert them in the correct direction to avoid problems.

If the battery terminals look okay, the next step is to attempt a factory reset. 

This will restore the lock to its default settings. The process of resetting to factory settings depends on the specific Schlage lock model, so consult your owner's manual for instructions. 

This troubleshooting step often helps to correct the problem and get the lock back in working order.

If none of the above troubleshooting steps have helped and your Schlage lock is still not working properly, it's time to contact Schlage customer service for further assistance. 

They have trained professionals who can give you additional troubleshooting techniques or suggest a repair or replacement solution.

In general, if your Schlage lock does not work after replacing the batteries, remove the batteries, check for corrosion or loose connections, make sure the correct type of batteries is being used, try a factory reset, and contact Schlage customer service for further assistance if needed.

A guide on restoring a Schlage lock that has ceased to function after battery replacement


    If you recently replaced the batteries in your Schlage lock and it still doesn't work, don't panic. 

    There are a few simple steps you can take to troubleshoot and get your lock working again. 

    In this guide, we'll walk you through how to restore a Schlage lock that doesn't work after replacing the battery.

    We will cover the following steps: removing the batteries, checking the battery terminals, and attempting a factory reset. 

    Follow these steps carefully to get your lock working again.

    Step 1: Remove the batteries

    The first step in troubleshooting a Schlage lock that doesn't work after replacing the batteries is to remove the batteries from the lock.

    Using your fingers, gently pull the battery cover on the back of the lock and remove the old batteries from the battery compartment. 

    Be careful not to damage the connector or the battery tray as you remove the batteries.

    Step 2: Check the battery terminals

    After removing the old batteries, carefully inspect the battery terminals. 

    Check for signs of corrosion or damage, such as rust or discoloration, and use a clean cloth or cotton swab to wipe debris or dirt from the surface of the battery terminals. 

    Make sure there is clean contact between the battery terminals and the new batteries.

    Step 3: Try a factory reset

    If checking the battery terminals does not solve the problem, try performing a factory reset. This will restore the lock to its default settings and may help solve any problems with the lock. 

    To perform a factory reset, refer to your owner's manual for instructions specific to your Schlage lock model. 

    With most Schlage locks, you can do this by pressing and holding the reset button until the lock beeps and the indicators light up.

    By following these three simple steps, you will be able to troubleshoot and repair a Schlage lock that is not working after replacing the battery. 

    If these steps do not resolve the problem, contact Schlage Customer Service for further assistance. They will help you diagnose the problem and recommend additional troubleshooting methods or repair solutions.

    Remove the Batteries

    To troubleshoot a Schlage lock that is not working after replacing the batteries, the first step is to remove the batteries. 

    The following are the steps to take when removing the batteries from a Schlage lock:

    1. Disconnect the batteries: Using your fingers, gently pull the battery cover on the back of the lock and remove the old batteries from the battery compartment. Be sure to disconnect them from the battery connector cable.
    2. Press and release the external button several times: After removing the batteries, press and release the external lock button several times. This will help to discharge any residual energy left in the lock.
    3. Wait 30 to 60 seconds: It is recommended to wait 30 to 60 seconds before inserting the batteries back into the lock. This will allow the lock to reset and clear possible system errors.
    4. Reinsert the batteries: After waiting long enough, put the batteries back in the lock and connect the battery connection cable.
    5. Check if the lock works: Turn on the lock and check if it works correctly. If the lock still does not work, go to the next troubleshooting step.

    Following these steps will help you disconnect the Schlage lock batteries, discharge any residual energy and reset the system. 

    This way, you will be able to fix any possible problems that are preventing the lock from working properly.

    Check the Battery Terminals

    Checking and cleaning the Schlage lock battery terminals is an important step in troubleshooting if the lock doesn't work properly after replacing the battery. Here's how to do it:

    1. Remove the batteries: Carefully remove the batteries from the Schlage lock and inspect the terminals.

    2. Check for corrosion or dirt buildup: Look for any signs of corrosion, which appears as a white or greenish powdery substance on the terminals. Dirt can also accumulate, both of which can prevent the lock from working properly.

    Clean the terminals: If there is corrosion or dirt, you can clean the terminals with vinegar or lemon juice and a cotton swab. 

    Dip the cotton swab in the vinegar or lemon juice, then gently wipe the terminals in a circular motion until they are clean.

    4. Replace the batteries: After cleaning the terminals, insert the batteries correctly.

    5. Check the connection of the terminals: Make sure that the terminals are in proper contact with the batteries. 

    If there are any obstructions or the terminals are not aligned correctly, this can cause problems with the lock.

    By following these steps, you can make sure that your lock's battery terminals are clean, have proper contact, and are ready to power the lock. 

    If you have any questions about replacing the battery or cleaning the terminals, you can contact Schlage Customer Service for additional assistance.

    Attempt a Factory Reset

    If you have replaced the batteries in your Schlage lock but are still experiencing problems, a factory reset may help. Here's how to do it.

    To disconnect the batteries, follow these steps: locate the battery cover, remove it, press and release the Schlage button and reconnect the batteries within 10 seconds. 

    Press and hold the Schlage button until the green light comes on and the lock beep sounds once, indicating that the factory reset was successful.

    Before resetting the Schlage pushbutton lock, it is important to remember that all user programs will be deleted. 

    It is recommended that you have the default programming code on hand for reprogramming. 

    In addition, it is worth noting that different Schlage code locks have unique methods for restoring factory settings. 

    Refer to the owner's manual or search for the specific lock model to find out the appropriate method.

    Attempting a factory reset will help eliminate any problems you may have after replacing the battery. If you are still having problems, contact Schlage Customer Service for further assistance.

    Frequently Asked Questions (FAQ'S)

    The introduction of the Frequently Asked Questions (FAQ's) section may be helpful to those who have encountered problems with Schlage locks after replacing the battery. 

    Knowing the common problems and issues users encounter can help them through the troubleshooting process. 

    In this section, we will look at some frequently asked questions related to Schlage locks when they stop working after replacing the battery.

    One of the reasons Schlage locks may stop working after replacing the battery is due to a dead battery, improper battery installation, or a loose connection in the battery compartment. 

    In some cases, you may need to reset the lock after replacing the battery. Whether a Schlage lock can malfunction due to weather conditions depends on the specific model and specifications of the lock.

    Top Frequently Asked Questions after a Schlage Lock battery change are:

    1. How do I reset my Schlage lock after replacing the batteries?

    A: To reset the Schlage lock after replacing the batteries, locate the battery cover and remove it to disconnect the batteries. 

    Press and release the Schlage button and then reconnect the batteries within 10 seconds. Press and hold the Schlage button until the green light comes on and a single lock beep sounds, indicating that the factory reset was successful.

    2. Do I need to reprogram my Schlage lock after replacing the batteries?

    A: This depends on the model and specifications of your lock. Some Schlage locks retain their programming code after replacing the batteries, while others require reprogramming. Refer to the owner's manual or search for the specific lock model for more information.

    3. Can the weather affect the operation of my Schlage lock after replacing the batteries?

    A: Although some Schlage locks are designed to operate in a variety of temperatures and conditions, weather conditions can still affect the operation of some lock models. 

    Consult your owner's manual or contact Schlage Customer Service if you suspect that weather conditions have affected the operation of your lock.

    By reviewing these common frequently asked questions about when a Schlage lock stops working after replacing the battery, users can save time and effort in solving lock problems. 

    If you are experiencing problems that cannot be resolved with these troubleshooting methods, contact Schlage customer service for further assistance.

    What if my Schlage lock still doesn't work after changing the batteries?

    So, you have replaced the batteries in your Schlage lock, but it still doesn't work properly. 

    Don't worry, there are several possible reasons for this and troubleshooting steps to fix the problem.

    First of all, it is very important to make sure that you have installed the correct type of batteries as recommended by Schlage. Using the wrong or non-rechargeable alkaline batteries, for example, may cause the batteries to run out or the connections to become loose. 

    Double-check the battery compartment, battery tray, and battery terminals for signs of corrosion or damage that may also affect the operation of the lock.

    After replacing the battery, the lock should be reset or reprogrammed. This may solve any problems with incorrect programming codes or access codes. 

    To perform a factory reset, press and hold the "Schlage" button on the lock keypad until the lock beeps three times. 

    Then enter the factory default code (0-0-0-0) and press the "Schlage" button again. Finally, the lock should beep twice to confirm the reset.

    If the factory reset is unsuccessful, you can try running the lock on battery power. To do this, remove the battery cover and connectors from the lock, connect a 9-volt battery to the connector cable and touch the battery terminal to the battery contact on the lock to provide a temporary power surge. 

    This may restore operation, but keep in mind that battery start is not a permanent solution.

    If none of these troubleshooting methods work, contact Schlage Customer Support for further assistance. 

    With serviceable batteries, battery compartment, battery tray, and battery terminals, your Schlage lock will operate like new.

    Do I need to reprogram my Schlage lock after changing the batteries?

    After replacing the batteries in a Schlage lock the question of whether reprogramming is necessary often arises. Generally, a Schlage lock does not require reprogramming after changing the batteries. 

    However, it is important to consider the model and type of lock, as you may need to reset or re-enter the user codes.

    If you have an electronic or pushbutton lock, we recommend referring to the lock manual to determine if reprogramming is necessary after replacing the batteries. 

    Some Schlage electronic and pushbutton locks have advanced features that require reprogramming or resetting after changing the batteries, so it is best to double-check if you are unsure.

    If reprogramming is not required, you can proceed to resetting the lock, which is a simple process done in a few steps. To reset the Schlage lock, remove the battery cover and disconnect the battery from the lock. 

    After waiting a few seconds, reconnect the battery to the lock and replace the cover.

    In general, the need to reprogram the Schlage lock after replacing the batteries depends on the model and type of lock. In most cases, a reset will suffice. 

    However, it is always best to consult the lock manual for specific information on how to service and troubleshoot a Schlage lock after replacing the batteries.

    How do you reset a Schlage lock after replacing the batteries?

    If you need to reset your Schlage lock after replacing the batteries, this is a quick and easy process that you can do yourself. Follow these steps to effectively reset the Schlage lock:

    1. Start by removing the battery cover from the lock. Depending on your lock model, you can either use a screwdriver to remove the cover or slide it in the direction of the arrows.

    2. Remove the old batteries and dispose of them according to local regulations.

    3. Check the battery compartment for corrosion or rust on the battery contacts. If you notice any buildup, gently clean the contacts with a cotton swab or soft-bristle brush.

    To replace the batteries, place them in the specified compartment, making sure to align the positive and negative ends with the marks inside.

    5. Hold the "Schlage" button down for at least 5 seconds. You will know it is done correctly when you hear a beep and see the status LED flashing red and green.

    6. Release the button and wait for the lock to reset. The process may take up to 30 seconds.

    When the lock beeps three times and the Status LED flashes green three times, this indicates that the reset process has been successfully completed.

    By following these simple instructions, you will have no problem resetting your Schlage lock after replacing the batteries. Always remember that old batteries should be disposed of properly and the battery contacts should be clean to preserve the longevity of your lock.

    Does Schlage lock have a warranty?

    Yes, Schlage provides a limited lifetime warranty on its locks. However, warranty terms and conditions may vary depending on the specific lock model and the circumstances under which it was installed and used. 

    Warranty conditions may be affected by factors such as residential or commercial installation, installation by a licensed locksmith, and proper maintenance.

    To learn more about the warranty that applies to your Schlage lock, refer to the user manual that came with your lock, or contact Schlage Customer Service. 

    They will give you more information about the exact terms of the warranty and what you can do if you need to file a warranty claim. 

    It is important to know about the warranty that applies to your lock in case you need it repaired or replaced.

    Can I install a Schlage lock by myself?

    Yes, you can install a Schlage lock yourself. Schlage locks come with detailed installation instructions that make installation easy even for non-professionals. Here are the steps you need to follow:

    1. Prepare the room: Before you begin installing your new Schlage lock, make sure the room is clean and free of any debris. 

    Also, make sure the space is prepared for installation by removing all old hardware.

    2. Check what tools you need: The next step is to check that you have all the tools you need for the installation process. 

    You will need a screwdriver and a drill.

    3. Follow the instructions: When you have everything you need, carefully follow the instructions in the instruction manual that comes with the Schlage lock. 

    Be sure to pay attention to any specific details and measurements mentioned in the manual.

    4. Remove the old lock: Typically, the installation process involves removing the old lock by unscrewing it from the door.

    5. Install the new lock in the door: After removing the old lock, install the new Schlage lock in the door by following the instructions provided.

    6. Connect the lock to the door: Once the lock is in place, connect it to the door with the screws as instructed.

    7. Test the lock: After installing the lock, test it to make sure it works properly. It is important to make sure the lock works properly before you leave.

    Installing a Schlage lock yourself is not difficult if you follow the instructions carefully. Once the lock is installed, you will be able to enjoy the security and convenience it provides.

    Can I change the settings of my Schlage lock remotely?

    Yes, you can change your Schlage lock settings remotely if it has a smart home integration feature. 

    The process may vary depending on the specific lock and the platform you are using, but generally, you will need to download and install the appropriate app on your smart device and follow the instructions to connect it to the lock.

    Through the smart home app or hub, you'll be able to configure features such as user codes, alarm settings and login notifications without leaving your device. 

    This will allow you complete control over who has access to your home without having to be physically present or access the lock keypad.

    Overall, integrating a smart home system into your Schlage lock will give you added convenience and flexibility in managing the security of your home. 

    Be sure to follow the instructions provided in the app or platform you are using to ensure a smooth and secure remote setup.

    Schlage Turn Lock feature not working; what do I do?

    If you're having trouble with Schlage's Turn Lock feature not working, don't worry - there are several steps you can take to resolve this problem.

    To enable the Turn Lock feature on your lock, make sure your model has the feature, and consult your owner's manual or search the Internet for instructions on how to activate it. 

    This usually requires entering the programming code, pressing the Schlage button and the 7 key. This should activate the function if it has been disabled.

    If activating the function and checking the batteries doesn't fix the problem, you may need to grease the lock with graphite. 

    This will help ensure that the locking mechanism works smoothly. Be sure to also inspect the lock and striker plate to make sure they are properly positioned.

    Finally, if none of the above steps help solve the problem, you can try resetting the lock by pressing and holding down the reset button located on the back of most Schlage locks. 

    This will reset your lock back to the factory default settings and may help resolve problems with the Turn Lock feature.

    In general, it can be frustrating if your Schlage Turn Lock is not working, but by following these troubleshooting steps, you can quickly get your lock back in working order.

    Schlage Lock Not Working After Battery Change, What To Do?

    When replacing the batteries in the Schlage Connect lock, you may need to reconnect to your home automation system. 

    If you are using a Z-Wave or Zigbee control system, simply reset the lock and follow the manufacturer's instructions for pairing with the hub. If you are unsure of this process, contact Schlage Customer Service for assistance.

    If you have inserted the wrong batteries into the Schlage lock, the first thing to do is remove them and try inserting the correct ones again. It is important that you use high-quality batteries specifically designed for this type of product. 

    Make sure that the size, voltage and type of battery matches the specifications in the user manual.

    A single 9-volt alkaline battery is recommended for battery replacement in the Schlage Touch keyless lock.

    Schlage smart lock models including Schlage Sense, Schlage Encode and Schlage Connect depend on four AA alkaline batteries.

    Schlage offers three types of smart locks: Schlage Sense, Schlage Encode and Schlage Connect. These locks require four AA alkaline batteries to operate.

    To open a Schlage lock with a dead battery or if you do not know the user's valid code, use the Emergency Key Override feature. 

    This applies to Schlage BE365, BE367, BE369, FE575, FE595, Schlage Sense, Schlage Encode and Schlage Connect smart locks with a keyhole and cylinder. Simply insert the key and turn it to unlock, just like any other lock.

    To access Schlage smart locks with keyhole and cylinder, such as the BE365, BE367, BE369, FE575, FE595, Schlage Sense, Schlage Encode and Schlage Connect, use the emergency key switch in case of a dead battery or unknown user code. Insert the key and turn it to unlock like a normal lock.

    Schlage Sense, Schlage Encode and Schlage Connect door locks require four AA alkaline batteries for battery replacement. It is necessary to remove the inner cover or pull out the battery holder.

    Schlage Sense, Schlage Encode, and Schlage Connect door locks require four AA alkaline batteries to replace the battery. First remove the inner cover or remove the battery holder.

    Schlage smart locks, including Schlage Sense, Schlage Encode, and Schlage Connect, require four AA alkaline batteries.

    To reset the Schlage Sense, Schlage Encode and Schlage Connect door locks after replacing the battery, simply disconnect the battery.

    To reset the Schlage Sense, Schlage Encode and Schlage Connect door locks after replacing the battery, simply disconnect the battery.

    Why is my Schlage lock not working after changing the batteries?

    If you have replaced the batteries in your Schlage lock but it is not working properly, there may be several reasons.

    The most common reason may be that the batteries are not inserted correctly. Be sure to check that you have inserted the batteries in the correct orientation and that they are of the correct type required for your lock. 

    Using alkaline batteries instead of rechargeable batteries or vice versa can also cause problems with the lock.

    If the battery life is depleted, the indicator light on the lock may illuminate to alert you of this. 

    Generally, a green light means the batteries have reached the end of their service life and a red light means it's time to replace them. If the batteries are not fresh and new and are not capable of generating the necessary power for the lock, it may not work properly.

    Sometimes you may need to reset or reprogram the lock to get it working again. 

    This may involve following the manufacturer's instructions to reset the lock to factory settings or reprogramming the user access code to regain control of the lock.

    There are also various common problems that can cause a Schlage lock to malfunction after replacing the batteries, such as a loose connection or broken battery connector cable. 

    Battery connector cables can break if too much force is applied when installing the batteries or if they are handled carelessly.

    In conclusion, if your Schlage lock does not work after replacing the batteries, it could be due to a number of reasons. 

    Always check the battery installation, make sure the batteries are fresh and properly installed, and inspect the lock's internal components for loose connections or broken battery connector cables. 

    If none of these checks and troubleshooting measures have helped, you may have to wonder.

    If all of the above steps have not resolved the Schlage lock problem, consider resetting or reprogramming the lock. 

    To do this, locate and press the reset button on the back of most Schlage locks. This will reset your lock to factory settings and restore it to working order. 

    Resetting the Schlage Smart Lock:

    If your Schlage Smart Lock is not working after replacing the batteries, a reset may be a good solution. Resetting your smart lock is a simple process that can help solve any problems you may be experiencing.

    Before attempting a reset, it is important to make sure that the lock's batteries are compatible with the device and properly installed, as well as making sure that the Z-wave connection is working properly. 

    Checking these factors will help pinpoint the root cause of any malfunctions.

    To reset the Schlage smart lock, begin by removing the device and battery cover, and disconnecting the cable. 

    Then press and hold the Schlage button for seven to ten seconds and continue to hold it down while reconnecting the batteries. 

    When the button is released, wait for a beep and look at the green indicator light. This means that the lock has successfully reset.

    Resetting the Schlage smart lock is a quick and easy way to solve any problems you may have after replacing the batteries. 

    By following these simple steps, you will be able to reset the lock and get it back in working order in no time. 

    Remember to make sure the batteries are compatible, pluggable, and properly installed before proceeding with this troubleshooting step to avoid further problems.

    Video tutorial

    Schlage Keypad Door Lock Be365 Fix


    Schlage Sense Smart Deadbolt Not Powering Up - Check Battery Contacts

    Factory Reset Procedure - Schlage Connect and Schlage Sense Deadbolt

    FAQ Battires Dead On Schalge Deadbolt Lock BE 375 How to Jump and Fix with 9v

    Post a Comment

    Previous Post Next Post